You'll have access to a series of modules, chapters and lessons which you can work through in order and use the resources available within each lesson to help you..
Each module will set the scene by explaining what the module is and why it is important.
The majority of the module will be spent on practical tools, steps and exercises you can use these to apply to your firm.
Alongside this will be a number of other aspects such as further reading, case studies and top tips to inspire your thinking.
Your digital workbook:
Download your digital workbook below and either print it out or keep it as a digital document. You will need this to record the answers and comments relating to all of the exercises and this will be a permanent reference point for you to keep.
By revisiting the course again at one of your regular reviews you can download a further workbook and compare your progress over time
About the iconography:
Throughout the course you'll see repeating icons that signpost activities and actions.
Hover over each icon to see the tool tip.
Online interactive exercise
Internet link to resources